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FAQ

  • Stock and Delivery Time
  • Price policy
  • Order mode
  • Payment method
  • Mode of transport


Stock and Delivery Time
Due to the multiple configurations existing for each product, the delivery time can vary from 1 day (products in stock) to 3-4 weeks (special configurations ordered by the manufacturer). In most cases, however, the Delivery Time does not exceed 2 weeks.

Price policy
For more than 5 pieces ordered from a product or for large projects, you can obtain a customized offer, by sending your request to vanzari[at]smartscan.ro. Prices are expressed in RON / EURO.

Order mode

  • directly from the site; add the products to the shopping cart, complete the check-out steps and you will be contacted by telephone by one of our employees to confirm the order;
  • by calling 0372 317 715 or emailing at vanzari[at]smartscan.ro; In this case you will be contacted by one of our employees to confirm the products you are interested in; the next step will be sending the price offer to your email address; In case of an affirmative answer for the completion of the purchase, we invite you to contact us with a reply to the offeror to the phone: 0372 317 715

Payment method:

  • The payments are made by the Payment Order following the proforma or the invoice sent to you by email
  • as a general rule for new customers, advance payment is required
  • The constant customers benefit from the possibility of payment after the delivery of the products
  • for large projects contracts are drawn up, and payments are made according to the instructions stipulated in the contract
  • www.smartscan.ro activity is B2B type, we do not sell products to individuals
  • we do not work with the payment through a refund system

Mode of transport

Orders over 150RON are delivered free of charge (zero transport cost). For orders, less than 150RONse the shipping fee will be applied according to Fan Courier or Urgent Cargus rates.